Job description

The Commercial Sales Executive is responsible for actively seeking out and engaging customer prospects to sell freight forwarding and logistics services. The role includes revenue generation, securing profitable business deals, and managing key accounts to ensure customer satisfaction and retention. The ideal candidate will have a solid understanding of the logistics and freight industry and be able to deliver tailored solutions to clients.

Key Responsibilities:

• Identify, develop, and secure new business opportunities in the freight forwarding and logistics market to consistently meet or exceed sales targets.
• Build and maintain strong, long-lasting customer relationships by providing exceptional service and tailored logistics solutions.
• Conduct thorough market research to identify potential clients and understand the competitive landscape.
• Prepare and deliver presentations and proposals to potential clients, showcasing the company's capabilities and benefits.
• Negotiate contract terms with clients and work closely with the operations team to ensure fulfillment of agreed upon services.
• Regularly meet with key accounts to understand their ongoing needs and to ensure their expectations are being met by the company's services.
• Proactively manage customer issues and concerns, working collaboratively with other departments to resolve them promptly.
• Collaborate with the marketing department to create targeted sales campaigns, promotional materials, and other marketing strategies to attract new customers.
• Keep abreast of the latest industry trends, regulatory changes, and best practices to provide clients with informed recommendations.
• Conduct post-sale follow-up to ensure customer satisfaction, encourage repeat business, and obtain customer referrals.
• Utilize a CRM system to manage sales pipeline, document customer interactions, and generate sales reports for management review.

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Company Profile & Details: 

Tried and trusted in the dynamic logistics industry, we strive daily to be the preferred partner for shippers needing innovative, cost-effective, and integrated supply chain solutions to move their products from the point of production to the point of consumption.